Privacy Policy

At Craft Design Group, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. Please take a moment to read through this document to understand our practices.

1. Information We Collect

We may collect the following types of personal information when you interact with our website and services:

• Information you provide: When you sign up, create an account, or use certain features, we may ask for your name, email address, contact details, and other relevant information.
• Usage data: We may collect data about how you use our website and services, including but not limited to your IP address, browser type, device information, pages visited, and interactions with the content.
• Cookies and similar technologies: We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our website and services.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve our website and services: Your information helps us offer a personalized and user-friendly experience.
• Communication: We may use your email address or contact details to send you important updates, newsletters, and promotional content. You can opt-out of these communications at any time.
• Analytics: We use aggregated and anonymized data to analyze user behavior and improve our website and services.

3. SMS Messaging

Craft Design Group offers an SMS-based assistant service. By opting in, you agree to receive automated text messages at the phone number you provide.

• What we collect: Your name, phone number, and the content of messages you send to our service.
• How we use it: To provide automated assistant responses to your messages. Your information is not sold or shared with third parties for marketing purposes.
• Message frequency: Varies based on your usage. You control how often you receive messages.
• Costs: Message and data rates may apply. Our service itself is free.
• Opt-out: Reply STOP to any message to unsubscribe. Reply HELP for assistance. You can also email us or visit our SMS consent page.
• Data retention: Message logs are retained for service operation and may be deleted upon request.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us through our contact page or email us directly.